Our trained specialists and experienced engineers will be at the other end of the phone when you are faced with an IT problem. Whether you’ve forgotten your password, need a piece of equipment fixed, or you’ve no internet connection, we can help. Evoke IT also offers an out of hours service to ensure your business remains fully functional always.
We offer various solutions depending on the complexity of the problem:
Remote Support Our engineers can log on to your PC or laptop, with your permission, and are able to control your mouse and keyboard to resolve your issue. It is completely safe and a quick way to fix most problems.
Telephone Diagnostic Our team can talk you through a few simple steps over the phone to solve the problem straight away.
Site Visit If your issue cannot be resolved through remote access or over the phone, we will send an experienced engineer to site to fix it for you.